2 Care Pharmacy

Services / Minor Ailment Assessments

Minor Ailment Assessments

Skip the walk-in clinic. Our pharmacist can assess and recommend care for 19 common conditions — pink eye, UTIs, cold sores and more. Free with OHIP.

OHIP covered Appointments available Walk-ins welcome
Minor Ailment Assessments

Who it's for

Anyone with a common, uncomplicated condition who'd rather be seen today than wait days for a clinic appointment.

What’s included

  • A private one-on-one assessment, in person at our Cornell pharmacy — with a licensed pharmacist, in our consultation room, not at the counter.
  • Care for 19 common conditions under Ontario’s publicly funded program, including pink eye, uncomplicated UTIs in women, cold sores, seasonal allergies, and skin irritations.
  • A clear plan before you leave — care recommendations where appropriate, self-care guidance, and honest advice about when a doctor visit is the better path.
  • A record for your family doctor — with your consent, we document the visit so your care team stays in the loop.

How it works

  1. Reserve your visit or walk in. Reserving includes a short note about what you’d like assessed — it helps us prepare.
  2. The assessment, in person — 20–30 minutes with the pharmacist at our Bur Oak Ave location: symptoms, history, and an exam appropriate to the condition.
  3. Your plan — if the condition fits the program, your pharmacist completes the assessment and recommendations during your visit. If it doesn’t, we tell you exactly where to go instead.

What it costs

Free with OHIP. The provincial program covers the assessment for Ontario residents with a valid health card. Any recommended product is separate and depends on your coverage — we’ll quote it before you decide.

Frequently asked

Common questions about minor ailment assessments.

Which conditions can a pharmacist assess?
Ontario's program covers 19 common minor ailments, including pink eye, uncomplicated urinary tract infections in women, cold sores, seasonal allergies, insect bites and hives, mild acne, muscle aches, and heartburn. Not sure if yours qualifies? Call us and we'll tell you in a minute.
Does it cost anything?
The assessment is free for Ontario residents with a valid OHIP card. If a product is recommended, its cost depends on your insurance coverage — we'll always tell you before you commit.
Do I need to book, or can I walk in?
Both work. Reserving a time guarantees a private consult slot; walk-ins are seen between other appointments.
What happens if my condition is outside the program?
We'll tell you straight away and point you to the right level of care — your family doctor, a walk-in clinic, or the ER if it's urgent. No charge for the conversation.
What should I bring?
Your OHIP card, a list of medications you currently take, and anything relevant to the condition (for example, a photo of a rash earlier in the week).

Ready when you are.

Reserve a time to come in, or call us and we'll find a slot that works.